Privacy policy
Privacy Policy – MyVitalo
Applicable to: www.myvitalo.com
Company: MyVitalo
Address: 6 rue des Horticulteurs, 57100 Thionville, France
Email: support@myvitalo.com (to be updated)
1. General Information
The protection of your personal data is important to us. We process your data exclusively in accordance with applicable data protection laws, in particular the GDPR. In this Privacy Policy, we inform you about the nature, scope, and purpose of the processing of personal data on our Shopify website.
2. Data Controller
The entity responsible for data processing on this website is:
MyVitalo
6 rue des Horticulteurs
57100 Thionville
France
Email: support@myvitalo.com
3. Use of the Shopify Platform
Our website is operated via Shopify International Limited.
Shopify stores personal data (e.g., IP address, browser data, order data) on servers in the EU, the US, and other countries.
Further information about Shopify:
https://www.shopify.com/legal/privacy
4. Collection and Use of Personal Data
4.1 When Visiting Our Website
We automatically collect technical data, including:
IP address
Browser type and version
Pages visited
Time of access
Cookies
This data is used for the technical operation of the website and for security purposes.
4.2 When Placing an Order
To process your order, we collect the following data:
Last name, first name
Billing and shipping address
Email address
Phone number
Payment information
Order information
This data is processed to fulfill the purchase agreement.
4.3 Payment Processing
We use various payment providers (e.g., Shopify Payments, PayPal, Klarna).
Payment data is processed directly by these providers.
Please refer to their respective privacy policies.
4.4 Customer Account
When you create a customer account, we store the data you provide until you delete the account.
4.5 Newsletter
With your consent, we will send you newsletters containing offers and news.
You can unsubscribe at any time via:
the unsubscribe link in the newsletter
an email to support@myvitalo.com
5. Cookies
Our website uses cookies, including:
Essential cookies: Website functionality
Analytics cookies: e.g., Shopify Analytics, Google Analytics
Marketing cookies: e.g., for retargeting
You can disable cookies in your browser.
6. Disclosure of Personal Data
We only disclose data when necessary:
to Shopify (store hosting)
to payment service providers
to shipping service providers (e.g., DHL, La Poste)
to analytics and marketing partners (with consent)
No further disclosure takes place.
7. International Data Transfer
Shopify and some service providers transfer data to countries outside the EU.
In accordance with the GDPR, this transfer is carried out via:
Standard contractual clauses
or comparable security mechanisms.
8. Retention Period
We store personal data only for as long as necessary for the respective purposes:
Order data: statutory retention period (typically 6–10 years)
Newsletter data: until revoked
Account data: until the account is deleted
9. Your Rights (GDPR)
You have the right to:
Access your stored data
Correct inaccurate data
Erasure (“right to be forgotten”)
Restriction of processing
Data portability
Object to processing
Withdraw consent
To exercise these rights, please contact us at:
support@myvitalo.com
10. Data Security
We use technical and organizational measures to protect your data from loss, misuse, or unauthorized access.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy if legal requirements or our processes change.
The current version will be published on our website.
12. Contact
For questions regarding data protection, you can reach us at:
MyVitalo
6 rue des Horticulteurs
57100 Thionville
France
Email: support@myvitalo.com